Effective Date: 5/30/2026
Welcome to Leap Homecare
At Leap Homecare, we understand that trust is the foundation of every relationship we build. Whether you are seeking support for yourself, a loved one, or exploring employment opportunities with our organization, we are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how Leap Homecare collects, uses, protects, and manages information obtained through our website, communications, and online services. By using our website, you agree to the practices described in this Privacy Policy.
Our Commitment to Families and Individuals
Leap Homecare was founded on the belief that every individual deserves compassionate, personalized support delivered with dignity and respect. Just as we are committed to safeguarding the well-being of our clients, we are equally committed to safeguarding the information entrusted to us.
We recognize that families may share sensitive information when seeking care and support services. We take that responsibility seriously and strive to maintain the highest standards of confidentiality and professionalism.
Information We Collect
We may collect information that you voluntarily provide when you:
Request information about services
Complete a contact form
Submit an intake inquiry
Apply for employment
Subscribe to updates or communications
Contact us by phone, email, or online form
Information collected may include:
Full name
Phone number
Email address
Mailing address
Emergency contact information
Employment history
Professional certifications and licenses
Resume and application materials
Information related to care needs or requested services
We may also automatically collect limited technical information such as:
Device type
Browser type
IP address
Website usage activity
Cookies and analytics information
This information helps us improve our website and better serve visitors.
How We Use Information
Leap Homecare uses information only for legitimate business purposes related to providing quality care and support services.
Information may be used to:
Respond to questions and service inquiries
Schedule consultations
Coordinate care assessments
Determine service eligibility
Communicate with prospective and current clients
Process employment applications
Verify qualifications and credentials
Improve website functionality and user experience
Meet legal, regulatory, licensing, and insurance requirements
Protect the safety and security of clients, families, employees, and visitors
We collect only the information reasonably necessary to fulfill these purposes.
Information Submitted Through Care Requests
Families seeking services may provide information regarding care needs, support goals, diagnoses, behavioral concerns, developmental disabilities, daily living assistance needs, or other personal circumstances.
This information is used solely for evaluating service requests, determining appropriate support options, coordinating care, and communicating with individuals and families.
Providing information through our website does not establish a caregiver-client relationship until services have been formally agreed upon.
Employment Applications and Recruitment
Individuals interested in joining the Leap Homecare team may submit information through employment applications, resumes, and hiring forms.
Information collected for employment purposes may include:
Employment history
Education and training
Certifications and licenses
Professional references
Background screening information
Availability and scheduling preferences
This information is used exclusively for evaluating employment qualifications, conducting hiring processes, and meeting applicable licensing and regulatory requirements.
Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and understand how visitors interact with our site.
Cookies help us:
Improve website performance
Analyze visitor activity
Remember user preferences
Maintain website security
Users may adjust browser settings to refuse cookies; however, some website features may not function properly.
Information Sharing
Leap Homecare values your privacy and does not sell, rent, trade, or lease personal information to third parties.
Information may be shared only when necessary to:
Comply with applicable laws and regulations
Respond to lawful requests from government authorities
Protect the rights, safety, and property of Leap Homecare
Prevent fraud or security threats
Coordinate services with authorized providers or partners when required and permitted
When third-party vendors assist us with business operations, they are required to protect information and use it only for approved purposes.
Protecting Your Information
Leap Homecare maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
These safeguards may include:
Secure electronic systems
Password-protected access
Restricted information access
Staff confidentiality practices
Ongoing security monitoring
While no system can guarantee absolute security, we continually work to maintain appropriate protections.
Confidentiality and Respect
Protecting privacy is not simply a legal obligation—it is a reflection of our values.
Every individual and family deserves to have their information treated with care, respect, and discretion. We strive to maintain confidentiality in all interactions and communications while providing high-quality support services.
Children’s Privacy
Our website is not intended for use by children under the age of 13.
We do not knowingly collect personal information directly from children through our website. If we become aware that information has been submitted by a child without appropriate authorization, we will take reasonable steps to remove it.
Your Rights
You may have the right to:
Request access to personal information we maintain about you
Request corrections to inaccurate information
Request deletion of information when permitted by law
Withdraw consent when applicable
Ask questions regarding our privacy practices
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
Leap Homecare may update this Privacy Policy periodically to reflect changes in services, technology, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Leap Homecare
8605 Santa Monica Blvd, West Hollywood
California 90069-4109 US
PMB #548027
(661) 425-8721
support@leap-homecare.com